![]() ![]() With both of these downloaded, run DDU first and wait for this process to complete (your PC may restart), following this, install the latest Nvidia drivers we downloaded earlier.įinally, after installing these latest drivers, restart your PC once again, then try opening Affinity.Five years in the making, Affinity Photo redefines the boundaries for professional photo editing software. Once downloaded, please also download DDU ( ) which removes all GPU drivers from your system. Please firstly visit the below link and download the latest drivers for your device - but do not begin installation of these yet: Which leads me to believe these certainly are related and are likely crashing for the same reasons. The Event Viewer file shows the following for Affinity apps -Īnd the following for your System Settings app. The information above, alongside your Log files seem to indicate an issue with your GPU drivers, specifically the RTX 3060 NVidia drivers. The same issue is happening for Affinity Photo 2 and Affinity Publisher 2, they are no longer opening. I'm not sure if this is related but I can't open the display setting on my PC either and I've not been able to fix that at all. Your reply should hopefully include the log.txt, the 3 most recent. Attach this saved file to your reply here.Ĭan you also please confirm that none of the following apps are installed on your PC? With the Applications logs selected, navigate to the right side of the window and select Save All Events As. In the window that opens, select the Windows Logs drop-down list on the left and then Applicationsģ. Open Windows Run and type the following - eventvwrĢ. ![]() dmp files (if any are available) and attach these to your reply.įinally, I'd like to request a copy of your event viewer log, to generate this please do the following.ġ. In the folder that opens, please select the 3 most recent. %userprofile%\.affinity\Designer\2.0\CrashReports\reports Secondly, please open Windows Run and paste: In the window that opens, please select log.txt, then attach a copy off this to your reply here. Open Windows Run ( Windows Key + R) then paste the following string and press OK: I'd like to request a few files for our team to investigate this issue and provide a resolution. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |